mawarrotoPrivacy Policy
This page describes what we collect when you use mawarroto and how we keep that data protected. We take your privacy seriously. When you create a mawarroto account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place a bet on Liga 1, Piala AFF, live-dealer tables, slots, or esports markets, we collect specific personal and transactional information.
We use that information to verify your identity, process payments, comply with financial regulations, prevent fraud, and deliver our platform services. We do not sell your data to third parties. We share information only with payment processors, regulatory bodies, and service providers who help us operate mawarroto securely.
This policy applies to all users of mawarroto. By creating an account, you agree to the terms outlined here. If you have questions about your data on mawarroto, contact our support team at any time.
What We Collect on mawarroto
Account Registration Data
When you open a mawarroto account, we collect your email address, full name, date of birth, and password. We require a valid email to create an account; we use it to send login verification codes, account updates, promotional offers, and support responses. Your name and date of birth are verified against your government-issued ID during the account verification process.
Identity and Address Verification
Before your first withdrawal on mawarroto, we collect a photo of your government ID and proof of residential address. We verify these documents to comply with anti-money-laundering (AML) regulations and prevent fraud. We store scanned images securely; we never share them publicly. Once verified, your documents remain on file indefinitely unless you request deletion.
Our verification process uses automated document scanning for text recognition, but a human reviewer confirms legibility and authenticity. If your documents are unclear, we request resubmission. We retain verification records to satisfy regulatory requirements.
Payment and Transaction Data
Every deposit and withdrawal on mawarroto is logged: the amount, date, time, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), transaction ID, and status. We record your account balance, betting activity (amounts, game type, outcome), and cashback earnings. We use this data to calculate weekly cashback, manage VIP tier progression, detect suspicious activity, and resolve disputes.
Payment processors (third parties managing mobile banking, local payment, online payment integrations) receive only the minimum data needed to complete transactions: your payment method ID, amount, and transaction reference. They do not receive your full name, ID number, or betting history.
Device and Log Data
Our servers record your IP address, browser type, operating system, device model, and approximate location (derived from IP). We log login times, page views, button clicks, and session duration. This data helps us diagnose technical issues, prevent unauthorized access, and analyze user behavior to improve mawarroto.
We use cookies and similar tracking technologies to remember your login state, language preference, and promotional offers you have viewed. Cookies are small text files stored on your device; you can disable them in your browser settings, but some mawarroto features may not work without them.
How We Use Your Data on mawarroto
Service Delivery and Account Management
We use your personal data to create and manage your mawarroto account, process deposits and withdrawals, calculate bonuses and cashback, and respond to your support inquiries. We send you account notifications: login alerts, deposit confirmations, promotion eligibility updates, and withdrawal status messages.
We use transaction data to generate statements, calculate tax documentation, and verify account activity for fraud detection. If we notice unusual betting patterns or deposit amounts inconsistent with your account history, we may request verification or temporarily restrict your account pending review.
Regulatory Compliance
Our mawarroto platform operates in a regulated environment. We are required to collect and retain identity information to comply with financial regulations in jurisdictions where we operate—including Jakarta, Surabaya, Bandung, Medan, and Semarang. We report to financial authorities on request. Our servers may be located outside your jurisdiction; your data may be processed by staff or contractors in other countries.
We share customer information with regulatory bodies, tax authorities, and law-enforcement agencies when legally required. We do not volunteer this information; we respond only to formal legal requests.
Fraud Prevention and Security
We analyze your account activity, login patterns, and payment methods to detect and prevent fraud, money laundering, and account abuse. If we identify suspicious activity, we may request additional verification or block transactions pending your response. We share fraud signals with payment processors and other mawarroto users indirectly (via blocklists) to protect the wider community.
Marketing and Promotions
We use your email and account preferences to send promotional offers, new game announcements, and special events during holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) and major sporting events (Liga 1, Piala Indonesia, Piala AFF). You can opt out of promotional emails by clicking the unsubscribe link in any message. Opting out does not affect your account or access to mawarroto.
Third-Party Processors
We engage third parties to help operate mawarroto: payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet integrations), live-dealer software providers, customer support vendors, and cloud hosting services. These parties process your data only as instructed by us. We require them to maintain strict confidentiality and security standards.
We do not sell your personal data. We do not share your betting history with advertisers or data brokers. We share only the minimum information necessary with third parties to deliver mawarroto services.
Data Retention on mawarroto
We retain your account information indefinitely while your mawarroto account is active. If you close your account, we retain transaction records for seven years for regulatory compliance. Identity documents are kept on file unless you request deletion. You may request account deletion at any time; we will remove personal data except where retention is legally required.
We do not automatically delete promotional emails or marketing preferences; you must unsubscribe manually or request deletion through support.
Security Measures
We encrypt all data in transit using SSL/TLS protocols. Your password is hashed and stored securely; we cannot recover or view your password. Two-factor authentication (2FA) adds an extra security layer to your account. We conduct regular security audits and penetration testing to identify vulnerabilities.
We maintain strict access controls—only authorized staff can view customer data, and access is logged. We train employees on data protection practices. Despite our efforts, no system is completely secure; we cannot guarantee absolute protection against all cyber attacks.
Your Contact Information
If you have concerns about how we handle your data on mawarroto, contact our support team via live chat, email, or phone. We respond to privacy inquiries within 30 days. This privacy policy may be updated periodically; we notify you of material changes via email or a prominent notice on mawarroto. Your continued use of mawarroto constitutes acceptance of the updated policy.
Our services are available only where local law permits. Users are responsible for verifying that their access and use comply with their jurisdiction's applicable law and regulations.